Our Team

Deryck Mullady

Deryck Mullady, Client Service Specialist
Client Service Specialist
deryck.mullady@ebcoh.com

Committed to excelling at customer service and developing strong relationships, Deryck has extensive employee benefits and enrollment experience in direct sales and as a carrier representative. In his role at EBC, Deryck assists in case management and enrollment, and also works directly with brokers and carriers to ensure a smooth, cohesive enrollment process.

HOW I'M RESOURCEFUL:
I can do almost anything and if I can’t do it, I know a guy.

MY SECRET WEAPON FOR PRODUCTIVITY:
An approaching deadline.

WHAT IT TAKES TO MAKE CLIENTS HAPPY:
Instead of telling them what they want to hear, find a way to get them the answer they want to hear and not make it a lie.

WHO WILL PLAY ME IN THE MOVIE BASED ON MY CAREER:
Someone bald and handsome! Like Jason Statham. Wait a minute … that means that I think Jason Statham is handsome?

UNEXPECTED ITEM YOU'D FIND IF YOU INVENTORIED MY DESK:
CO2 canisters. I love carbonated water. It’s so refreshing.

BEST PROFESSIONAL ADVICE I EVER RECEIVED:
Don’t be late! Being punctual is the first thing that people notice. If you are on time you have met the first expectation, but if you’re late then you just let them down – possibly before you even meet them.

PERSONAL BENEFITS OF THE JOB:
The snack bar.

HOW TO LIVE A HAPPY LIFE:
Find someone to enjoy it with and pour everything into that person. For me, it’s my wife and kids.

BUZZWORD YOU'LL NEVER HEAR ME USING:
I use them all! I slip them in seamlessly.

BEN & JERRY'S FLAVOR I NEED TO INVENT:
Salted Peanut Butter Cup Chocolate Stout.